Scare Products FAQ'S

HOW CAN I CHANGE MY SHIPPING ADDRESS?

By default, the last used shipping address will be saved into your Scare Products™ account (if created). You also have the availability to adjust your shipping and billing address information under your account settings.

CREATE AN ACCOUNT

You can create an account by simply clicking the Login link at the top of the page or by creating an account upon Checkout. You will receive a confirmation email once you have successfully created your Scare Products™ Account. If you did not receive this email, your email service provider’s mailing software may be blocking it. You can try checking your junk/spam folder or contact us at support@scareproducts.com.

HOW CAN I TRACK MY ORDERS?

You will receive a shipment confirmation email containing your tracking number after your order has left our facility. Please contact us at support@scareproducts.com for additional questions regarding order tracking.

HOW DO I CANCEL MY ORDER(S)?

If you wish to cancel your order please contact us at 1.800.761.5636 or sales@scareproducts.com within 24 business hours of placing your order.

HOW DO YOU SHIP MY ORDERS?

All orders are handled differently due to product weight and size. If you have questions regarding shipping please contact us at support@scareproducts.com.

WHAT ARE THE PAYMENT METHODS AVAILABLE?

We accept all major credit cards.

This includes: Visa, MasterCard, American Express, Discover.

New payment methods are in development and will be released soon.

WHY MUST I MAKE PAYMENT IMMEDIATELY AT CHECKOUT?

Scare Products™ orders are on ‘first-come-first-served’ basis. To ensure that you get your desired Scare Products™ product(s), it is required that your payment is captured immediately upon checkout completion.

If you need to make changes to your order please contact us at 1.800.761.5636, email us at sales@scareproducts.com, or chat with us directly on our website.

WHAT HAPPENS IF THERE'S BEEN A DELIVERY MISHAP TO MY ORDER? (DAMAGED OR LOST DELIVERY)

We take such matters very seriously and will look into individual cases thoroughly. If you have a delivery mishap or received a damaged product, please contact us immediately at 1.800.761.5636or support@scareproducts.com and we will do our best to rectify the situation as quickly as possible.

Need More Answers?

Couldn’t find the answer you were looking for? No worries, we are here to help. Contact us directly and we will make sure we address all questions to the best of our ability.